000 00477nam a2200157Ia 4500
008 211115s9999 xx 000 0 und d
020 _a978-81-315-0518-2
041 _aeng
082 _aX7295:8
_bP8
100 _aBaran, Roger J .
245 0 _aCustomer relationship management /
_cby Roger J. Baran et al ....
260 _aNew Delhi :
_bCengage Learning India Private Limited ,
_c2008
300 _a308p :
650 _aManagement- Customer Relationship
942 _cTB
999 _c55399
_d55399