TY  - BOOK
AU  - Dodrajka, Sangeeta  .
TI  - Total qulality management: text and cases / 
SN  - 978-81-8450-023-3
U1  - 8 
PY  - 2007///
CY  - New Delhi : 
PB  - Deep& Deep publications , 
KW  - Management- Total quality
ER  -