Baran, Roger J  . <br/><br/>
Customer relationship management /  
by Roger J. Baran et al .... 
 - New Delhi :   Cengage Learning India Private Limited ,   2008 
 - 308p :  
<br/><br/><label>ISBN: </label>978-81-315-0518-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management- Customer Relationship
<br/><br/><label>Dewey Class. No.: </label>X7295:8  / P8